Track orders that cannot be delivered to customers due to inventory shortages, and automatically fulfill outstanding orders when items are received to inventory.
Apply your customers’ deposits as down payments to sales orders. You can process a down payment with or without an invoice, and SAP Business One seamlessly manages the associated accounting and tax postings.
Select period, document number, or document type to print sales and purchasing records.
List, edit, and manage all documents that have been saved as drafts.
Create a regular support or warranty contract for items or services sold to a customer. The contract maintains the start and end dates as well as specific contract terms, which could include guaranteed response or resolution times.
Maintain detailed information about an item sold to a customer, such as a manufacturer’s serial number, replacement serial number, and service call history. Cards also list service contracts assigned to the specific item.
Review information about all service calls that were created, resolved, or closed on a specified date or within a range of dates. You can restrict the report to see service calls for a specific queue, technician, problem type, priority, item, or call status. You can choose whether to include a view of overdue calls.